Shipping Policy – EU & Australia

At Shunya Creation, all products are custom made-to-order and shipped internationally from India. Please review this policy before placing your order.

📦 Processing Time

All orders require 3–5 business days for production before dispatch. Orders placed on weekends or Indian public holidays begin processing the next business day.

🚚 Delivery Time

  • European Union: 10–18 business days after dispatch
  • United Kingdom: 8–14 business days after dispatch
  • Australia: 12–21 business days after dispatch
  • Total estimated delivery: 14–25 business days from order date

Delivery timelines are estimates and may vary due to customs clearance, local postal conditions, or peak seasons.

💰 Shipping Charges

  • Shipping rates are calculated at checkout based on order weight and destination.
  • Free shipping may be available on qualifying orders — check at checkout.

🏦 Customs, VAT, Duties & Taxes

EU customers: Orders may be subject to VAT and customs duties upon entry into the EU. Under EU regulations, goods valued above €150 are subject to customs duties. VAT is applicable on all orders. These charges are the buyer’s responsibility and are not included in the product price.

UK customers: Post-Brexit, orders entering the UK may be subject to import VAT and customs duties. Goods valued above £135 may attract additional charges payable upon delivery.

Australian customers: Orders valued above AUD 1,000 may be subject to GST and customs duties. For orders below this threshold, GST may still apply under Australian law.

Shunya Creation has no control over customs fees or processing times. If you are unsure about applicable charges, we recommend consulting your local customs authority before ordering.

📍 Tracking Your Order

A tracking number will be shared via email once your order is dispatched. International tracking may show limited updates while the package is in transit between countries.

⚠️ Important Notes

  • Ensure your shipping address is complete and accurate — we are not responsible for delays or losses due to incorrect addresses.
  • Customs delays are outside our control and may extend delivery timelines significantly.
  • If your package is held at customs, please contact your local customs office directly with your tracking number.
  • Refused delivery or unclaimed packages are not eligible for refund of shipping costs.

For shipping queries, contact us at shunyacreation@zohomail.in